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Shipping & Returns
Shipping Policy
At EyE PunE, we value transparency and want to ensure a seamless shopping experience for our customers. In our Products Section, the fulfillment of products is handled directly by the merchant or business owner. We do not follow the dropshipping model; instead, we charge our clients for advertising and marketing services. This means that the product prices you see on our platform remain consistent and do not include any additional markup for shipping.
**Shipping Charges and Timelines:**
Shipping costs and delivery times vary based on the merchant's policies. Each product listing includes specific information about shipping fees, estimated delivery times ( 5-7 Working Days ), and applicable regions. Please review this information carefully before making a purchase.
**Order Processing:**
Once you place an order for a product in our Products Section, the merchant/business owner will process your order. They will provide you with detailed information regarding order confirmation, shipment tracking, and delivery status. If you have any questions about your order, please contact the merchant directly using the provided contact information in your order confirmation email.
Return & Exchange Policy
Please refer to the merchant's individual return and refund policies, which are often stated on their product pages. If you encounter any issues with your order, we recommend contacting the merchant first to resolve the matter. If you need further assistance, you can reach out to our customer support team, and we will do our best to facilitate communication between you and the merchant.
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**Contact Information:**
For any questions or concerns related to your order, please contact the merchant/business owner directly. If you require assistance from EyE PunE, you can reach us at connect@eyepune.com or +91 9284712033. We are here to support you throughout your shopping experience.
Thank you for choosing EyE PunE. Happy shopping!
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