top of page

Terms & Conditions

Welcome to the EyE PunE website ("Site"). By accessing or using our Site and services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully, as they contain important information regarding your legal rights, remedies, and obligations.

 

1. General Terms

 

1.1 Introduction: EyE PunE is a full-service digital agency offering web design, development, branding, marketing, and eCommerce solutions. Our services cater to businesses looking for digital growth and transformation. These Terms and Conditions apply to all users of the Site and clients using our services.

 

1.2 Modification of Terms: EyE PunE reserves the right to modify or change these terms at any time. Any changes will be effective upon posting on this Site. Continued use of the Site or services after any changes constitutes your acceptance of the modified terms.

 

1.3 Age Requirement: You must be at least 18 years old to use our services. By using this Site, you represent that you are at least the age of majority in your jurisdiction.

 

2. Services Offered

 

2.1 Web Design and Development: We offer a range of website packages including Static, Dynamic, and E-commerce solutions. Our services include, but are not limited to, website design, domain registration, web hosting, SSL certificate setup, and integration of necessary plugins for eCommerce.

 

2.2 Digital Marketing and Branding: Our digital marketing services include search engine optimization (SEO), social media marketing, email marketing, and content creation. We help businesses build a strong digital presence.

 

2.3 eCommerce Development: EyE PunE provides specialized eCommerce development services, offering integration with various payment gateways, customer accounts, and inventory management systems. We also provide abandoned cart recovery, loyalty program setup, and discount management.

 

2.4 CRM and Financial Integration: We help set up Customer Relationship Management (CRM) tools and integrate financial management software to streamline invoicing, payments, and accounting.

 

2.5 Email Automation: EyE PunE sets up email automation systems to help businesses maintain customer engagement, manage email campaigns, and drive sales.

 

2.6 Consultation and Customization: We offer consultation services to tailor digital solutions according to the client's needs. Custom packages for specific requirements may include unique branding solutions, advanced integrations, and more.

 

3. User Responsibilities

 

3.1 Account Information: You are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account.

 

3.2 Compliance with Law: You agree to use our Site and services only for lawful purposes and in a way that does not infringe the rights of others or restrict their use and enjoyment of the Site.

 

4. Fees and Payments

 

4.1 Payment Terms: Payment for services is required upfront before any work is started unless otherwise agreed upon in writing. We use Razorpay for payment processing, and accepted methods include credit cards, debit cards, and UPI.

 

4.2 Refunds and Cancellations: Once work has commenced, refunds are not available unless explicitly stated in our contract. Cancellations must be communicated in writing and may incur fees.

 

4.3 Late Payments: Late payments may result in suspension or termination of services. Reinstatement of services will require full payment of the outstanding balance.

 

5. Service-Specific Terms

 

5.1 Website Hosting: Hosting services provided by EyE PunE may involve third-party servers. We are not responsible for any downtime or technical issues caused by these providers.

 

5.2 Free SSL Certificate: We offer a free SSL certificate for the first year as part of certain packages. After the initial year, clients must renew the SSL certificate themselves or through EyE PunE at an additional cost.

 

5.3 Email Setup: We provide corporate email setups, but the responsibility for ongoing management, such as password changes and maintenance, lies with the client.

 

5.4 Storage and Bandwidth: Clients are entitled to the storage and bandwidth limits specified in their plan. Any overuse may result in additional charges.

 

6. Intellectual Property

 

6.1 Ownership: All content, logos, graphics, and software provided by EyE PunE are the intellectual property of EyE PunE or our licensors.

 

6.2 License to Use: Clients are granted a non-exclusive, non-transferable license to use the website and other digital assets designed by EyE PunE. The content cannot be resold or redistributed without written permission.

 

7. Limitation of Liability

EyE PunE will not be held liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use or inability to use our services.

 

8. Termination

 

8.1 Termination by Client: Clients may terminate their contracts by providing 30 days’ written notice. All outstanding payments must be settled before termination is effective.

 

8.2 Termination by EyE PunE: We reserve the right to terminate any contract immediately without notice in the event of non-payment, illegal activity, or breach of these terms.

 

9. Contact Information

 

If you have any questions or concerns about these terms, please contact us at:

 

This document is a comprehensive agreement governing the use of EyE PunE’s services. Please read it carefully

bottom of page